Frequently asked questions

Choose your bouquet from the catalog, indicate the date, time, and delivery address, and pay online — it all takes just a couple of minutes. For custom orders, write to us on WhatsApp.

You can pay for your order directly on the website — with Visa, Mastercard, and also via Bizum.

Yes, you can modify or cancel your order by writing to us on WhatsApp at least 4 hours before the delivery time. Once the bouquet preparation has begun, unfortunately it is no longer possible to cancel it.

We deliver in Murcia and the Costa Blanca within a 60 km radius of the studio. If you are unsure whether your address is within the delivery zone, please contact us and we will confirm.

When placing your order, you can choose your preferred date and the time slot that suits you best for delivery. We deliver and offer pickup from 10:00 to 19:00. Same-day orders are accepted until 10:00, with delivery between 18:00 and 19:00. Orders placed after 10:00 will be delivered the next day.
Need a different time? Contact us.

Yes, you can pick up your ready-made bouquet directly at our studio — when placing your order, select the pick-up option. We will then contact you to arrange a pick-up time.

Yes, you can indicate your preferences regarding the composition of the bouquet in the "Comments for the bouquet" field when placing your order, or write to us directly via WhatsApp — we will look for the option that best suits your needs.

On average, the bouquet stays fresh for 5 to 7 days with proper care — changing the water regularly and trimming the stems. The duration may vary depending on the flowers included in the bouquet.

After receiving your order, we will email you a link to our "How to care for your flowers" guide.

Yes, when you place your order you can include a card with a personal message — we will handwrite it and include it with the bouquet at the time of delivery.