Privacy policy

Data Controller
TATARINOVA ROMASHKINA ANASTASIIA
Tax ID: 55142396B
Address: Calle de Cedros 29, Molina de Segura, MU 30506, Spain
Email: ventas@anhuaflowers.es

What data we collect
When you place an order, register an account, or subscribe to our newsletter, we may collect: name, email, phone, delivery address, payment details (processed by our payment provider, we do not store them), order history, IP address, and cookie data.

How we use your data

  • Process and manage your order delivery
  • Contact you about your order (confirmation, status, delivery queries)
  • Invoicing and compliance with tax obligations
  • Sending newsletters and offers (only with your consent)
  • Improving website functionality (analytics, cookies)

Legal basis for processing
The processing of your data is based on: the execution of the contract (order management), your consent (newsletter), our legitimate interest (service improvement), and compliance with legal obligations (tax obligations).

Who we share your data with
We share your data with third parties only to the extent necessary for the operation of the store:

  • Shopify (online store platform, data hosting, including Shopify Email for sending newsletters)
  • Payment provider (MONEI) — for payment processing
  • Delivery person — to deliver the order to the specified address

We do not sell or transfer your data to third parties for commercial purposes without your consent.

Data retention period
Data is retained for the time necessary to complete the order and comply with legal and tax obligations, generally up to 6 years after the last purchase, in accordance with Spanish commercial law.

Your rights
In accordance with the GDPR and the Spanish Organic Law on Data Protection (LOPDGDD), you have the right to:

  • Access your data
  • Rectify inaccurate data
  • Request the erasure of your data
  • Limit processing
  • Request data portability
  • Object to processing

To exercise these rights, please write to us at ventas@anhuaflowers.es.

Cookies
Our website uses the cookie management system integrated into the Shopify platform, which allows you to manage your cookie preferences when you first visit the site. You can find more information about the cookies used and how to manage them in the site's cookie settings panel.

Changes to this policy
We may update this policy from time to time. The current version will always be available on this page.